iPhone 6 Not Holding A Charge? Here's Why & The Real Fix!

iPhone 6 Not Holding A Charge? Here’s Why & The Real Fix!

In iPhone 6 by David Lynch

Your iPhone 6 won't hold a charge and you don't know why. You charged it up to 100%, but the battery ran out extremely fast. In this article, I'll explain why your iPhone 6 is not holding a charge and show you how to fix the problem!

Table Of Contents

iPhone 6 Not Holding A Charge? Here's Why & The Real Fix!

  1. Back Up Your iPhone
  2. DFU Restore Your iPhone
  3. Repair Your iPhone With Puls
  4. Repair Your iPhone With Apple

Do I Need A Replacement Battery?

At this point, it's difficult to know whether the battery problem is being caused by a software or a hardware problem. Minor battery problems are usually software-related, but more significant battery problems, like when your iPhone 6 is not holding a charge, there's a slightly higher chance of it being a hardware problem.

Over the course of time, iPhone batteries go through natural wear and tear. On top of that, it was recently confirmed that Apple slowed down old iPhones to prevent “unexpected shutdowns”.

But before you go ahead and get your battery replaced, there are a two things I recommend doing:

  1. Work through the steps in our iPhone battery life article. Most of the steps address software problems that could be draining your iPhone's battery life.
  2. DFU restore your iPhone (the second step in the guide below). This restore will address a deeper software problem which could be the reason why your iPhone 6 won't hold a charge.

I Want To Replace My Battery Now!

If you've already tried adjusting the settings on your iPhone 6 to save battery life, or if you just want to get the battery replaced now, you have two good options.

Our favorite repair company is Puls, who will send a vetted, certified technician directly to you. The tech will repair your iPhone on-the-spot, whether you're at home, work, or your favorite local coffee shop.

Furthermore, all Puls repairs are covered by a lifetime warranty. That's right — your iPhone 6 battery will be covered for life! So, if you run into more battery troubles in the future, you can call up Puls and get it replaced again.

If your iPhone 6 is still covered by AppleCare (check your coverage here), you may want to bring your iPhone into the Apple Store and see if they'll replace the battery for free.

If your iPhone 6 isn't covered by AppleCare, you can have it replaced at the Apple Store for the temporary price of $29, lowered from $79 in the fallout of the recent “slow down” controversy. However, you can only take advantage of this special deal once — these replacements aren't covered by any sort of warranty.

If Apple is the best option for you, we recommend scheduling an appointment first. Otherwise, you may end up standing around all day waiting for help.

How To Fix An iPhone 6 That Won't Hold A Charge

1. Back Up Your iPhone

  • Back Up Your iPhone

It's important to back up your iPhone before doing any major restores (such as a DFU restore). If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone.

How Do I Back Up My iPhone?

There are two ways to back up your iPhone:

Backup Your iPhone Using iCloud

  1. If you have a WiFi connection, you can back up your iPhone using iCloud.
  2. Open the Settings app.
  3. Tap iCloud (I blacked out my iCloud email address in my screenshot, but you'll see your iCloud email address there!)
  4.  Tap Backup.
  5. Make sure the switch next to iCloud Backup is on. You'll know the switch is on when the switch is green.
  6. Tap Back Up Now.
  7. A status bar will appear to tell you how much time is remaining.

Backup Your iPhone Using iTunes

  1. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone.
  2. Plug the other end of your Lightning cable into a USB port on your computer.
  3. Open iTunes on your computer.
  4. Click on the iPhone icon in the upper left hand corner of iTunes.
  5. Click the circle next to “iCloud” or “This computer” to select whether you want to backup your iPhone to iCloud or your computer.
  6. Click Back Up Now to backup your iPhone.
  7. When the backup is complete, you'll see the time and date updated under Latest Backup.

2. DFU Restore Your iPhone

  • DFU Restore Your iPhone
A DFU (Device Firmware Update) restore is most in-depth reset you can do to an iPhone. A DFU restore uses your computer to erase and reload all the code that controls both the software and hardware on your iPhone.

Why Should I DFU Restore My iPhone?

A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. The code is rewritten as if  your iPhone is brand new, so the software problem may get solved.

Think of it like a house that has cracks in the foundation. Rather than try and fix the cracks, we are building an entirely new foundation.

How Do I DFU Restore My iPhone?

Watch our DFU restore video walkthrough on YouTube, or follow the steps below:

  1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
  2. Open iTunes. It doesn’t matter if your iPhone is on or off.
  3. On an iPhone 7 or newer, press and hold the power and volume down button.  
  4. After 8 seconds, release the Power Button, but continue to hold the volume down button
  5. Let go of the volume down button when iTunes says “iTunes has detected an iPhone in recovery mode.”
  6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
  7. Restore your iPhone using iTunes.

Pro Tips

  • If you can, back up your iPhone before completing a DFU restore. Any time you do a restore, it erases everything from your iPhone. However, after the restore is completed, you restore all your backed up data back onto your iPhone.
  • Learn more about DFU restores in our article: How To Put An iPhone Into DFU Mode, The Apple Way.
  • A damaged component can prevent your iPhone from fully completing the DFU restore. If your iPhone is damaged in any way, a DFU may break your iPhone.
  • In Apple jargon, the power button is also known as the Sleep / Wake Button.

3. Repair Your iPhone With Puls

  • Repair Your iPhone With Puls

Puls is a “we come to you” iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.

Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).

How Do I Repair My iPhone With Puls?

  1. Visit Puls.com.
  2. Select iPhone.
  3. Select the model of your iPhone.
  4. Enter your ZIP Code.
  5. Select the color of your iPhone.
  6. Select the repair you need completed and fill out any additional information you want the technician to know.
  7. Schedule a repair time and date.
  8. Enter your address and personal information.
  9. Click “have a coupon code?” right above Submit Repair Request.
  10. Enter the coupon code PF10ND18 to save at least $10 on your repair.
  11. Click the button that says “Submit Repair Request”.

Pro Tips

  • Every certified Puls technician has passed a background check, so you'll know they'll do a great job!

4. Repair Your iPhone With Apple

  • Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.

Pro Tips

  • If you're not sure whether your iPhone is still under warranty, you can find out on Apple's website.
  • Apple repairs are covered by a 90-day AppleCare warranty.
  • If you've ever used a 3rd-party service to repair your iPhone, or if you've ever replaced a part of your iPhone with a non-Apple part, then the Apple Store may not repair your iPhone. (Shhhh!)
  • In some cases, Apple will not repair devices that are older than five years old. These devices are classified as vintage or legacy.

iPhone 6: Holding A Charge!

Your iPhone 6 is holding a charge again, or you have a great repair option to replace its battery soon. I hope you'll share this article on social media to help your friends and family if their iPhone 6 is not holding a charge! Thanks for reading and feel free to leave any other comments down below.

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