Your iPhone 6 power button is stuck and you don't know what to do. No matter what you do, you can't get the power button to budge. In this article, I'll explain why your iPhone 6 power button is not working, show you ways to work around the problem, and recommend two repair options when you're ready to get your iPhone fixed!
Table Of Contents
iPhone 6 Power Button Not Working? Here's Why & The Fix!
Is There A Case On Your iPhone 6?
Unfortunately, a lot of cheap rubber cases can cause your iPhone 6 power button to get stuck. If there's a case on your iPhone 6, it could be the reason why the power button is not working.
Try removing the case from your iPhone 6 and pressing the power button. If it still doesn't work, the power button is probably stuck for good. Keep reading to fix the problem for good!
AssistiveTouch: The Temporary Solution
Even though your iPhone 6 power button is not working, you can work around the problem by using AssistiveTouch, an Accessibility feature. AssistiveTouch places a virtual button on your iPhone's Home screen that can be used to do things like lock and turn off your iPhone 6.
The first step in the guide below will show you how to turn on AssistiveTouch, with the subsequent steps walking you through two outstanding repair options when your iPhone 6 power button is stuck.
How To Fix An iPhone 6 Power Button That's Stuck
1. Turn On AssistiveTouch
Why Should I Turn On AssistiveTouch?
AssistiveTouch creates a software version of the Home button, which is useful when the physical Home button isn't working.
How Do I Turn On AssistiveTouch?
- Open the Settings app.
- Tap General.
- Tap Accessibility.
- Tap AssistiveTouch.
- Tap the switch next to AssistiveTouch. You'll know AssistiveTouch is on when the switch is green.
- The AssistiveTouch button will appear on your screen.
- You can move the AssistiveTouch button anywhere on the screen by pressing, holding, and dragging the button.
- Need more help? Check out this AssistiveTouch tutorial!
- Check our YouTube video on how to use AssistiveTouch on your iPhone!
2. Repair Your iPhone With Puls
Puls is a “we come to you” iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.
Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).
How Do I Repair My iPhone With Puls?
- Visit Puls.com.
- Select iPhone.
- Select the model of your iPhone.
- Enter your ZIP Code.
- Select the color of your iPhone.
- Select the repair you need completed and fill out any additional information you want the technician to know.
- Schedule a repair time and date.
- Enter your address and personal information.
- Click “have a coupon code?” right above Submit Repair Request.
- Enter the coupon code PF10ND18 to save at least $10 on your repair.
- Click the button that says “Submit Repair Request”.
- Every certified Puls technician has passed a background check, so you'll know they'll do a great job!
3. Repair Your iPhone With Apple
Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.
How Do I Repair My iPhone With Apple?
How To Repair Your iPhone With Apple's Mail-In Service
- Visit Apple's support website to begin the online mail-in repair process.
- Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.
How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store
- Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
- When you arrive, go to the Genius Bar to check in for your appointment.
- Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
- If you're not sure whether your iPhone is still under warranty, you can find out on Apple's website.
- Apple repairs are covered by a 90-day AppleCare warranty.
- If you've ever used a 3rd-party service to repair your iPhone, or if you've ever replaced a part of your iPhone with a non-Apple part, then the Apple Store may not repair your iPhone. (Shhhh!)
- In some cases, Apple will not repair devices that are older than five years old. These devices are classified as vintage or legacy.
You Have The Power!
The power button on your iPhone 6 may still be stuck, but you now you know how to work around the issue or where to get it fixed. The next time your iPhone 6 power button is not working, you'll already have the solution! Leave any other questions you have about your iPhone 6 in the comments section below.