iPhone 7 apps are not downloading and you don't know what to do. You're trying to install the hot new app, but your iPhone simply isn't cooperating. In this article, I'll explain what to do if apps won't download or are stuck waiting on your iPhone 7 using a simple step-by-step guide.
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iPhone 7 Apps Not Downloading Or Stuck Waiting? Here's The Fix!
Is My iPhone 7 Broken? Is A Repair Necessary?
Typically when iPhone 7 apps are not downloading, the issue is software related — meaning that there's nothing physically wrong with your iPhone. If your iPhone 7 isn't connected to Wi-Fi or a data plan, or if something went wrong during the download process, the app may not download at all.
Follow the step-by-step guide below to diagnose the real reason why apps get stuck waiting or won't download on your iPhone 7 and fix it for good!
What To Do When iPhone 7 Are Stuck Waiting Or Not Downloading
1. Turn Off Airplane Mode
When your iPhone is in Airplane mode, both Wi-Fi and cellular connections turn off and you won't be able to receive calls or text messages.
How Do I Turn Off Airplane Mode?
There are two ways to turn off Airplane mode:
Turn Off Airplane Mode In The Settings App
- Open the Settings app.
- Look at the switch next to Airplane mode.
- If the switch is green, then Airplane mode is on.
- Use your finger to tap the switch. You'll know the switch is off when it turns gray.
- If the switch was already gray when you opened the Settings app, then Airplane mode was already turned off.
Turn Off Airplane Mode In Control Center
- To open Control Center, swipe up from below the bottom of your screen.
- If the Airplane mode icon is white inside an orange circle, then Airplane mode is on.
- To turn off Airplane mode, use to finger to tap the Airplane mode icon. You'll know Airplane mode is off when the Airplane mode icon becomes black inside a gray circle.
- If the Airplane mode icon is already black inside a gray circle, then Airplane mode is already turned off.
2. Turn Your iPhone Off And Back On
Why Should I Turn My iPhone Off And Back On?
When you turn off your iPhone, the operating system shuts down all the little background programs that keep your iPhone running. When you turn your iPhone back on, all those little background programs start fresh, and sometimes that’s enough to fix a simple software glitch.
How Do I Turn My iPhone Off And Back On?
- Press and hold the power button until “slide to power off” appears on the screen.
- Use your finger to swipe the red power button across the screen from left to right.
- Wait for your iPhone to turn all the way off. This may take up to 30 seconds.
- To turn your iPhone back on, press and hold the power button until the Apple logo appears on the screen.
- Let go of the power button and wait for your iPhone to turn on.
- In Apple jargon, the power button is known as the Wake / Sleep button.
3. Make Sure Your iPhone Has Enough Storage Space To Download The App
Apps vary in size from a couple dozen MB (megabytes) to hundreds of MB. If your iPhone doesn't have enough storage space, your apps may get stuck waiting.
How Do I Make Sure My iPhone Has Enough Storage Space To Download The App?
- Tap the Settings app to open it.
- Tap General.
- Tape Storage & iCloud Usage.
- Under Storage, you'll be able to see your iPhone's available storage space next to Available. As you can see, my iPhone currently has 18.2 GB of storage space available.
- 1000 MB = 1 GB. Apps typically don't take up much storage space — that's why you're able to download so many of them!
- You can check how much storage space an app needs in the Information section of the app's Details in the App Store.
4. Delete The App That's Not Downloading
When you download an app from the App Store, that app installs data on your iPhone so the app will work properly. If something went wrong during the download process from the App Store, the app may not download at all.
Deleting the app gives your iPhone and the app an opportunity to start over if you want to try and download the app again.
How Do I Delete The App That's Not Downloading?
- Lightly press and hold the icon of the app you want to delete.
- After a couple seconds, your iPhone will briefly vibrate and a tiny X will appear in the upper left-hand corner of most of your apps.
- Tap the X on the icon of the app you want to delete.
- Tap Delete when the confirmation alert appears on your iPhone's display.
- Go back to the App Store and try to download the app once again.
- Don't press and hold the app icon too hard, otherwise you may activate 3D touch!
5. Reset All Settings
Why Should I Reset All Settings?
Many iPhone problems are caused when Settings isn't set up correctly or by corruption within individual Settings app files. Restoring the Settings app back to factory defaults doesn't fix every iPhone software problem, but it is a go-to fix for Apple technicians because it does solve a lot of problems that would be very difficult to to track down by hand.
How Do I Reset All Settings?
- Go to the Home screen.
- Open the Settings app.
- Tap General.
- Use your finger to scroll down to Reset. It will be the last option in Settings -> General.
- Tap Reset All Settings.
- Enter your passcode.
- Tap Reset All Settings. You'll be prompted twice.
- A progress bar will appear on the screen.
- Your iPhone will automatically turn back on when the reset finishes.
6. Back Up Your iPhone
It's important to back up your iPhone before doing any major restores (such as a DFU restore). If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone.
How Do I Back Up My iPhone?
There are two ways to back up your iPhone:
Backup Your iPhone Using iCloud
- If you have a WiFi connection, you can back up your iPhone using iCloud.
- Open the Settings app.
- Tap iCloud (I blacked out my iCloud email address in my screenshot, but you'll see your iCloud email address there!)
- Tap Backup.
- Make sure the switch next to iCloud Backup is on. You'll know the switch is on when the switch is green.
- Tap Back Up Now.
- A status bar will appear to tell you how much time is remaining.
Backup Your iPhone Using iTunes
- Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone.
- Plug the other end of your Lightning cable into a USB port on your computer.
- Open iTunes on your computer.
- Click on the iPhone icon in the upper left hand corner of iTunes.
- Click the circle next to “iCloud” or “This computer” to select whether you want to backup your iPhone to iCloud or your computer.
- Click Back Up Now to backup your iPhone.
- When the backup is complete, you'll see the time and date updated under Latest Backup.
7. DFU Restore Your iPhone
Why Should I DFU Restore My iPhone?
A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. The code is rewritten as if your iPhone is brand new, so the software problem may get solved.
Think of it like a house that has cracks in the foundation. Rather than try and fix the cracks, we are building an entirely new foundation.
How Do I DFU Restore My iPhone?
Watch our DFU restore video walkthrough on YouTube, or follow the steps below:
- Using a Lightning cable, plug your iPhone into a USB port on your computer.
- Open iTunes. It doesn’t matter if your iPhone is on or off.
- On an iPhone 7 or newer, press and hold the power and volume down button.
- After 8 seconds, release the Power Button, but continue to hold the volume down button
- Let go of the volume down button when iTunes says “iTunes has detected an iPhone in recovery mode.”
- Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
- Restore your iPhone using iTunes.
- If you can, back up your iPhone before completing a DFU restore. Any time you do a restore, it erases everything from your iPhone. However, after the restore is completed, you restore all your backed up data back onto your iPhone.
- Learn more about DFU restores in our article: How To Put An iPhone Into DFU Mode, The Apple Way.
- A damaged component can prevent your iPhone from fully completing the DFU restore. If your iPhone is damaged in any way, a DFU may break your iPhone.
- In Apple jargon, the power button is also known as the Sleep / Wake Button.
8. Repair Your iPhone With Apple
Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.
How Do I Repair My iPhone With Apple?
How To Repair Your iPhone With Apple's Mail-In Service
- Visit Apple's support website to begin the online mail-in repair process.
- Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.
How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store
- Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
- When you arrive, go to the Genius Bar to check in for your appointment.
- Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
- If you're not sure whether your iPhone is still under warranty, you can find out on Apple's website.
- Apple repairs are covered by a 90-day AppleCare warranty.
- If you've ever used a 3rd-party service to repair your iPhone, or if you've ever replaced a part of your iPhone with a non-Apple part, then the Apple Store may not repair your iPhone. (Shhhh!)
- In some cases, Apple will not repair devices that are older than five years old. These devices are classified as vintage or legacy.
Apps Are Downloading!
You're able to download apps on your iPhone 7 once again! Now that you know what to do when iPhone 7 apps are stuck waiting or not downloading, make sure to share this article on social media so your friends and family know what to do if this problem ever happens to them. Please leave a comment down below if you have any other questions and, as always, thanks for reading this article!