No Service On An iPhone 7 Plus

No Service On An iPhone 7 Plus? Here’s What To Do.

In iPhone 7 Plus by David Lynch

Your iPhone 7 Plus keep saying “No Service”, but you don't know how to fix the problem. Without a strong wireless connection, you can't make calls or send text message without Wi-Fi — which takes away the core functionality of what makes your iPhone so great. In this article, I'll show you what to do when it says No Service on your iPhone 7 Plus so you can fix the problem for good.

One Quick Step: Remove The SIM Card

Before we get deep into the troubleshooting guide, try removing your SIM card, then putting it back in. Your iPhone 7 Plus is connected to your carrier's network via the SIM card, so taking it out and reinserting it can sometimes fix a poor connection.

If you don't know how to remove a SIM card from your iPhone, click the link and follow the guide! If nothing changes after this step, keep on reading to troubleshoot why it says No Service on your iPhone 7 Plus.

How To Fix An iPhone 7 Pus That Says "No Service"

1. Update Carrier Settings

  • Update Carrier Settings
Wireless providers release carrier settings updates to improve how their cellular networks connect with your iPhone. Carrier settings updates may also introduce new features, or fix minor bugs that are interfering with cellular connections.

Why Should I Update Carrier Settings?

The iPhone Help Experts recommend that you update carrier settings immediately after they become available because outdated settings may lead to connectivity issues between your iPhone and your wireless carrier's network.

Some potential issues include having poor service or your iPhone going straight to voicemail anytime you receive a call.

How Do I Update Carrier Settings?

  1. Make sure that your iPhone is connected to a Wi-Fi network, or that Cellular Data is turned on.
  2. Open the Settings app.
  3. Make Tap General.
  4. Tap About.
  5. After a few seconds, if a carrier settings update is available, you'll see a pop-up on the screen of your iPhone which says, “New settings are available. Would you like to update them now?”
  6. Tap Update.

2. Update Your iPhone Software In iTunes

  • Update Your iPhone Software In iTunes

You can use iTunes to perform iOS updates on your iPhone. If you're unable to update your iPhone in the Settings app, sometimes using iTunes to update your iPhone is a simple workaround.

How Do I Update My iPhone Software In iTunes?

  1. Plug your iPhone into your computer using a Lightning cable (charging cable).
  2. Open iTunes.
  3. In the upper left hand corner of iTunes, click the iPhone icon. iPhone icon in itunes
  4. In the top box underneath iPhone, click Check For Update.
  5. If an update is available, click Update.
  6. Keep your iPhone plugged into your computer while the update downloads and installs.

3. Reset Network Settings

  • Reset Network Settings
Resetting network settings erases all the saved Bluetooth devices and WiFi networks currently set up on your iPhone.

Why Should I Reset Network Settings?

Resetting the network settings can give your iPhone a “fresh start” and allow it to connect to Bluetooth devices or WiFi networks that may have been problematic.

How Do I Reset Network Settings?

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down to Reset. Reset is the final option in Settings -> General.
  4. Tap Reset Network Settings.
  5. Enter your passcode.
  6. When your iPhone restarts, the reset is complete.

Pro Tips

  • Make sure you know all of your Wi-Fi passwords before Resetting Network Settings. You'll have to reenter all of your Wi-Fi passwords after your iPhone resets.

4. Inspect Your iPhone's Charging Port (Lightning Port)

  • Inspect Your iPhone's Charging Port (Lightning Port)

You should frequently inspect your Lightning port, also known as the charging port, to make sure it is clean. Lint, gunk, and other debris can prevent your Lightning port from making a solid connection with your Lightning cable.

How Do I Inspect My iPhone's Charging Port (Lightning Port)?

  1. Use a flashlight to see if there is lint, gunk, or any other debris in your iPhone's Lightning port.
  2. If you find debris in your iPhone's Lightning port, gently brush it out with a new toothbrush or anti-static brush.

Pro Tips

  • Don't have an anti-static brush? We recommend this two-pack of high-quality anti-static brushes available in the Payette Forward Shop.
  • Do not brush out your device with anything that will conduct an electric charge or damage the electronics in the bottom of your device.
  • The Lightning cable has nine connectors. If any one of those connectors is blocked by debris, your device may not charge at all.
  • Often times, a dirty charging port will cause your iPhone to get stuck in headphones mode. Read our guide to more about this problem and how to clean your charging port.

5. Contact Your Wireless Carrier

  • Contact Your Wireless Carrier

Sometimes when your iPhone experiences issues related to your cellular network (no or poor service, calls going straight to voicemail), the problem is stemming from the cellular network, not the iPhone itself.

Below are the support numbers of major wireless carriers to contact if you're experiencing problems.

How Do I Contact My Wireless Carrier?

  1. Verizon: 1-(800)-922-0204
  2. Sprint: 1-(888)-211-4727
  3. AT&T: 1-(800)-331-0500
  4. T-Mobile: 1-(877)-746-0909
  5. Virgin Mobile: 1-(888)-322-1122

Pro Tips

If your problem is voicemail related, explore the articles below:

6. Repair Your iPhone With Apple

  • Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.

Pro Tips

  • If you're not sure whether your iPhone is still under warranty, you can find out on Apple's website.
  • Apple repairs are covered by a 90-day AppleCare warranty.
  • If you've ever used a 3rd-party service to repair your iPhone, or if you've ever replaced a part of your iPhone with a non-Apple part, then the Apple Store may not repair your iPhone. (Shhhh!)
  • In some cases, Apple will not repair devices that are older than five years old. These devices are classified as vintage or legacy.

No More "No Service"

Your iPhone 7 Plus has service once again, so you can start making phone calls and sending texts again. Next time it says “No Service” on your iPhone 7 Plus, you'll know exactly what to do. I hope you'll share this article on social media, or leave the iPhone Help Experts a comment down below!

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