Is there a specific iPhone troubleshooting step you need help with? You’ll find it here!

Apps

Clear Cookies From Chrome
Clear Cookies From Safari
Close And Reopen The App That’s Not Working
Close Out Of All Of Your Apps
Close Out Of The iPhone X Apps You Aren’t Using
Delete The App That’s Not Downloading
Make Sure Your iPhone Has Enough Storage Space To Download The App
Uninstall And Reinstall The App That’s Not Working
Update Your Apps

Bluetooth

Disconnect Your iPhone From AirPlay Devices
Disconnect Your iPhone From Bluetooth Devices
Forget The Bluetooth Device
Make Sure Your AirPods Are Connected To The Correct Device
Make Sure Your AirPods Are In Range Of Your iPad
Make Sure Your AirPods Are In Range Of Your iPhone
Manually Connect Your AirPods To Your Mac
Pair Your iPhone With A Bluetooth Accessory
Put Your AirPods Into Bluetooth Pairing Mode
Reset Your AirPods
Select AirPods As The Output Device
Set Up AirPods Using Your iPhone
Try Pairing Your iPhone To A Different Bluetooth Device
Turn Bluetooth Off And Back On Again
Turn Bluetooth Pairing Mode Off And Back On Again On Your Bluetooth Device
Turn On AirDrop On Your iPhone
Turn On Bluetooth On Your iPad
Turn On Bluetooth On Your iPhone
Turn On Bluetooth On Your Mac

Charging

Charge The AirPods Charging Case
Charge Your AirPods
Clean Your AirPods and Charging Case
Inspect Your iPhone Cable (Lightning Cable)
Inspect Your iPhone Charger
Inspect Your iPhone’s Charging Port (Lightning Port)
Try Charging Your iPhone With Multiple Charging Cables

Contacts

Block A Contact
Block A Number That’s Not Saved As A Contact
Create A New Contact
Unblock A Number

iCloud

Back Up Your iPhone
Restore A Backup From iCloud

Power

Hard Reset While Plugged Into A Computer
Hard Reset Your iPhone
Hard Reset Your iPhone X
Look For Debris In Your iPhone’s Charging Port
Perform A Hard Reset On Your iPhone 8 Or 8 Plus
Remove And Reinsert The SIM Card
Restart Your iPad
Restart Your iPhone
Restart Your Mac
Try Charging Your iPhone With Multiple Chargers
Turn Off Your iPhone In The Settings App (iOS 11)
Turn Off Your iPhone Using AssistiveTouch
Turn Off Your iPhone X At Least Once Every Week
Turn Your iPhone Off And Back On

Sound

Check The Ring / Silent Switch On Your iPhone 8
Check Your Ring/Silent Switch
Make Sure Your iPhone Is Not In Headphones Mode
Make Sure Your Ringer Volume Is Loud Enough
Test Your iPhone’s Vibration Motor
Turn iPhone Ringer Volume All The Way Up
Turn Ringer Volume All The Way Up On Your iPhone 8
Turn Your iPhone Volume All The Way Up

Settings

Avoid Streaming Music And Videos Using Data
Check Your Surrounding Conditions
Clear Safari History and Website Data
Contact Your Wireless Provider
DFU Restore Your iPhone
Erase Your Saved Face ID & Set It Up Again
Free Up Storage Space On Your iPhone
Look For Problem Apps In Cellular Settings
Make Sure Cellular Data Is Turned On
Make Sure Do Not Disturb Is Turned Off
Make Sure Ringtone Vibration Is Turned On
Make Sure Vibrate On Ring & Vibrate On Silent Are On
Make Sure You’re Holding Your iPhone The Right Distance From Your Face
Manage Your Push Notifications
Optimize Location Services
Reset All Settings
Reset Network Settings
Reset Network Settings On Your iPad
Reset The iTunes Lockdown Folder On A Mac
Restore Your iPhone In iTunes
Turn Off Airplane Mode
Turn Off Background App Refresh
Turn Off Do Not Disturb
Turn Off iPhone Analytics
Turn On AssistiveTouch
Turn On Reduce Motion On Your iPhone
Turn On Vibration In Accessibility
Turn On Voice Roaming
Update Carrier Settings

Wi-Fi

Forget Your Wi-Fi Network And Reconnect
Try Connecting To A Different Wi-Fi Network
Turn Wi-Fi Off And Back On Again
Use Wi-Fi Whenever Possible